Last Updated: 11/04/2025
Welcome to NIMS Health (“we,” “us,” or “our”). We respect your privacy and are committed to safeguarding your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our website, nimshealth.com.au (the “Site”), and any related services.
By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site immediately.
We may collect personal and non-personal information in a variety of ways:
Providing certain personal information may be necessary for us to deliver our services. You may choose not to supply any personal information; however, this may limit our ability to provide you with certain features or services.
We may use the information we collect for purposes including, but not limited to:
Processing your requests, appointments, or enquiries.
Communicating important updates, promotions, or service information.
Personalising and improving user experience.
Enhancing our services and detecting or preventing security threats.
Complying with legal obligations and enforcing our Terms of Service.
We will only use your personal information for the purpose(s) for which it was collected, or for related purposes that are reasonably expected, unless you have consented otherwise or the use is required or authorised by law.
We respect your privacy and will not disclose your personal information to third parties except in the following circumstances:
Service Providers: Trusted partners who assist in operating our Site, providing services, or conducting business activities (e.g., payment processors, hosting providers), under strict confidentiality obligations.
Legal Compliance: If required by law or when responding to a valid request from a government agency (e.g., court orders, subpoenas).
Business Transactions: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
Consent: With your express consent or at your direction.
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, modification, or disclosure. These steps may include secure servers, encryption, firewalls, and restricted access to data. While we endeavour to protect your personal information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We keep your personal information only for as long as it is necessary to fulfil the purposes for which it was collected or for as long as required by law. Once your information is no longer required, it is either securely destroyed or de-identified in accordance with applicable laws and regulations.
Under the Australian Privacy Principles, you may have rights such as:
Access: You can request access to the personal information we hold about you.
Correction: You can ask us to update or correct your personal information if it is inaccurate.
Withdrawal of Consent: Where you have provided consent to certain data processing, you may withdraw it at any time, without affecting the lawfulness of processing before withdrawal.
Complaints: If you believe we have breached your privacy rights, you may lodge a complaint using the contact information below.
We will respond to requests or complaints in accordance with the Australian Privacy Principles and will endeavour to resolve any issues promptly. If you are not satisfied with our handling of your complaint, you may contact the Office of the Australian Information Commissioner (OAIC).
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have inadvertently collected personal information from your child, please contact us immediately so we can take the necessary steps to delete such information.
Our Site may contain links to external websites or services that are operated by third parties. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party site or service. We recommend reviewing the privacy policies of any third-party site you visit.
We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for other reasons. When we update the policy, we will revise the “Last Updated” date at the top. Your continued use of the Site following any changes indicates your acceptance of the revised policy.
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy, or if you wish to exercise any of your rights, please contact us:
NIMS Health
Email: info@nimshealth.com.au
Phone: 1300 853 517
Address: PO Box 951, Surfers Paradise, 4217
Disclaimer: This document is provided for general informational purposes only and is not intended as legal advice. Please consult with a qualified legal professional to ensure that your Privacy Policy complies with all relevant laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles.