Our Approach
Fast access, a clear plan, and one team coordinating your care from first contact to return to work.
NIMS Health is built to support both employers and employees through every stage of workplace injury and fitness-for-work. We deliver a collaborative, function-focused pathway that moves seamlessly from injury to safe return to work.
Our clinicians specialise in workplace injury management and understand the complexities faced by all parties when navigating recovery both inside and outside the claims process.
We advocate for patient well-being through safe, capacity-aligned workplace participation, using coordinated care plans that are practical, transparent, and outcome-driven.
How We Coordinate Your Care
Our workplace injury doctors and in-house psychologists work together to support your recovery. When physiotherapy or other allied health services are needed, we coordinate with our network of trusted partner providers who share our focus on workplace injury care.
If you need an in-person medical review or ongoing local support, we provide a thorough handover to your regular GP or nearest hospital so nothing falls through the cracks.
Keeping Everyone Aligned
Communication is central to how we work. Employers, insurers, and rehabilitation providers can access documentation, book appointments, and message our team directly through NIMS Connect, our secure online portal. This means all stakeholders involved in your care stay informed and aligned throughout your recovery.
We conduct regular reviews to track your progress, adjust duties safely where needed, and ensure your return to work is sustainable. No one is left guessing about what comes next.
Our Commitment
Throughout your journey with us, we keep things transparent and collaborative. Our goal is to support you with clear guidance, experienced clinical care, and a team that genuinely works together to help you recover and return to meaningful work.
Our Process
Step 1: Referral Received
Your employer or insurer refers you to NIMS Health.
Step 2: Initial Consultation
Same-day or next-day video consultation with a doctor experienced in workplace injuries.
Step 3: Clear Plan Created
Recovery goals, capacity guidance, and return-to-work plan established.
Step 4: Coordinated Care
Ongoing support with allied health coordination, regular reviews, and stakeholder communication.
Step 5: Return to Work
Safe, sustainable return to meaningful workplace participation.
