Clinically led, always
Every consultation, certificate and follow-up is driven by clinical expertise, not algorithms or automation. Our doctors, psychologists make the decisions.
About NIMS Health
To lead Australia in remote occupational injury management – where injured workers get the right care quickly, employers reclaim productivity confidently, and insurers manage risk through clarity and control.
Our Story
Workplace injury management in Australia had the same problems for years: workers waiting days or even weeks to see doctors experienced in workplace injuries, hours spent travelling to appointments, employers left in the dark, and everyone frustrated by poor communication.
We started NIMS Health to fix that.
Today, we deliver expert workplace injury care through video consultations, connecting workers with our team of experienced doctors, psychologists, and work closely with partnered allied health organisations — including physiotherapy services — to support coordinated workplace injury care across Australia.
We actively support over 200 employers across Australia, giving their teams fast access to coordinated care whenever an injury occurs.
Our Vision
To lead Australia in workplace injury management.
Delivering evidence-based care that helps workers recover faster, supports safe return to work, and helps employers restore productivity without compromising on worker wellbeing.
Our Mission
Streamline recovery from first injury to safe return to work.
Our clinicians experienced in workplace injuries, secure digital platform and structured processes ensure care that’s timely, coordinated and focused on real outcomes. Everyone involved stays connected throughout recovery: workers, employers, insurers and rehabilitation providers all working from the same information.
What Makes Us Different
We’re not adapting consumer telehealth for workplace injuries. We built this specifically for it.
Built for workplace injuries
We understand the nuances of occupational injury care, meaningful workplace participation, and what it really takes to support a safe and sustainable return to work.
Genuinely collaborative
All stakeholders involved in patient care: employers, insurers and rehabilitation providers — have access to the same platform. Real-time updates, transparent communication, no one left guessing.
Data-driven outcomes
We track what matters: recovery timeframes, return to work rates, and coordination effectiveness. Our approach is evidence-based and continuously improving.
Easy to reach, easy to talk to
Our team is accessible. Pick up the phone, send a message through the platform, or jump on a video call. We’re here when you need us.
Our Approach
Work is good for health
We believe meaningful work contributes significantly to overall health and wellbeing. Our goal is always safe, sustainable return to work, not just medical clearance.
Early intervention matters
The sooner treatment starts, the better the outcome. Same-day access to experienced clinicians means recovery can begin without unnecessary delays.
Everyone stays connected
Injury management breaks down when people work in silos. Our platform keeps all stakeholders involved in care aligned throughout the entire recovery journey.
Function over just diagnosis
We focus on what workers can do, not just what they can’t. Suitable duties planning and functional assessments support recovery at work, reducing lost time and lost wages.
Evidence-based, always
Our care follows the Clinical Framework for the Delivery of Health Services, applying a biopsychosocial, function-focused approach backed by research and best practice.
Our Credentials
Quality and compliance you can trust
ISO 9001 (Quality Management): Certified processes ensuring consistent, high-quality service delivery.
ISO 27001 (Information Security): Robust data protection and security standards for all patient and organisational information.
RACGP Standards Aligned: Our practice aligns with the Royal Australian College of General Practitioners standards for general practice.
AHPRA Registered Practitioners: All our clinicians are registered with the Australian Health Practitioner Regulation Agency.
Clinical Framework Guided: Our approach follows the Clinical Framework for the Delivery of Health Services, ensuring evidence-based, function-focused care.
Who We Are
Clinical Leadership
Led by experienced doctors who understand workplace injury management and the importance of coordinated, patient-centred care.
Dedicated Support Team
Our practice managers and coordinators ensure smooth bookings, clear communication and seamless operations for everyone involved.
Extended Clinical Network
Our psychologists work alongside a trusted network of allied health partners who share our commitment to collaborative, outcome-focused workplace injury care.
Our Commitment
What you can expect from NIMS Health
Accessible care
Same-day or next-day appointments, video consultations that fit your schedule, and a team that’s genuinely easy to reach.
Transparent communication
Everyone sees the same information at the same time. No surprises, no delays, no communication breakdowns.
Clinical independence
Our clinicians make patient-centred decisions based on evidence and clinical judgment, not external pressures.
Continuous improvement
We track outcomes, listen to feedback, and constantly refine our approach to deliver better results.
Partnership mindset
Whether you’re a worker, employer, insurer or rehabilitation provider, we see you as a partner in recovery, not just a stakeholder.
